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  • How do I place an order?
    Orders are placed directly here on my website. Add the product(s) you want to cart & proceed to checkout.
  • What if I have 2 different photos of 2 different pets?
    I can merge 2 different photos of your pets together and I will send you a proof for approval before I get started
  • What pets do you paint?
    ALL OF THEM! I will literally paint ANY animal and pet for you :)
  • Do you paint from a photo?
    Yes! I paint directly from your pet photos. Once your order is placed, I will email you a list of the photos I need from you to get started on your pet portrait.
  • How do I submit a photo of my pet?
    After ordering, you will receive and email from me letting you know what photos you can email me back. I can also help you choose!
  • Can I change my reference photo if you haven't started yet?
    Absolutely! Feel free to check in if you took a new stunning photo of your pet you just can't resist using as reference instead!
  • What kind of photos do you need?
    Once you placed your order, you will get an email from me detailing what photos to email me back :) The more detail the better! I can also use multiple photos and work from them. I will send you a mockup of the sketch for approval before I get started if we work from more than one photo.
  • How do Add Ons Work?
    If you have purchased a custom Pet Portrait from me in the past, you can use your image on any custom add ons I offer!
  • Do I need to purchase an add on at checkout of a new portrait?
    You can but you don't have to. If you would like to wait to see your portrait first, you can always use the add on option later!
  • What is your lead time?
    Orders are currently closed, subscribe to my email list to get notified when orders re-open. Orders will re-open on a month to month basis starting Dec 2022
  • Do you ship Internationally?
    Yes I do! Shipping costs will be reflected at checkout.
  • Do you have a return policy?
    Due to the custom nature of pet portraits, I do not offer any refunds. You will always get a photo for approval from me first before I ship it to you, and I am happy to make any adjustments/changes that are needed! If you are unhappy with your order for any reason, please do reach out to me and I will do everything I can to get it perfect for you!

Wedding gifts | Birthday gifts| Anniversary gifts | Gotcha day gifts| Memorial portraits| Housewarming gifts | Christmas gifts
 

FAQ



Need help on how to get your very own custom pet portrait from me? 

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